Professional Services

Build reliable support teams across South Asia

Scale your operations with experienced customer support agents, BPO specialists, digital marketers, project coordinators, administrative professionals, and business support experts. Meteors is the legal employer. You direct the work.

Shift-based contracts Overtime calculated correctly Scale up or down in days

Support team at workstations on a modern operations floor

How we help professional services companies

Your business runs on people and coverage. We take the employment work off your operations team so headcount never becomes the reason a client waits.

01

Scale with client demand

Win an account and staff it in days. Add ten agents this month, adjust next quarter. No entity to set up when you grow, none to unwind when a contract ends.

02

Shift work handled correctly

Rotating rosters, night differentials, weekend premiums, and overtime caps calculated to the letter of local law. This is where most providers get payroll wrong.

03

Retention that protects your SLAs

Attrition costs you delivery, not just recruitment budget. Competitive local benefits and on-time accurate pay keep experienced agents in their seats.

04

One partner across markets

Run support operations in multiple South Asian markets through a single contract, a single invoice, and a single account manager who knows your roster.

Coverage you can commit to a client

Service businesses sell availability. Your employment partner has to keep up with what you promise.

1–3 days

From signed offer to onboarded agent. Contract generation, authority registration, and benefits enrollment run in parallel, so ramp time follows your client’s go-live date instead of blocking it.

98%

Payroll accuracy rate, including shift premiums, overtime, and holiday pay. Our Meteors Payroll Accuracy System recalculates every variable component each cycle rather than carrying last month’s figures forward.

0

Compliance violations to date. Our Meteors Workforce Compliance Framework tracks working hour limits, rest period rules, and overtime caps across every market and roster we manage.

Staff new accounts without entity setup

Client contracts move faster than incorporation timelines. Hire the team the week you sign, in whichever South Asian market fits the coverage window.

  • Add or reduce headcount as accounts start and end, with no entity overhead either way
  • Hire across multiple markets through one partner and one consolidated invoice
  • Full cost per seat visible before you price the engagement
See how our Employer of Record service works
Customer support agents working at their desks

Shift-based employment, calculated correctly

Rotating shifts are where generic payroll breaks. Every market caps working hours differently, prices night and weekend work differently, and mandates rest periods differently.

  • Overtime, night differentials, and holiday premiums applied per local statute
  • Working hour ceilings and mandatory rest periods tracked against your roster
  • Contracts drafted for shift work rather than adapted from a standard template
Explore compliance
Operations team reviewing a shift roster

Convert your contractor workforce

Support and delivery teams are the most commonly misclassified group in any service business. Set schedules, your systems, your supervisors, and exclusivity all point one direction under local law.

  • Clean conversion with no interruption to coverage or SLAs
  • New compliant contract, authority registration, benefits enrollment, payroll setup
  • Retroactive exposure closed out properly
Read about contractor conversion
Manager and team member discussing an employment contract

We’ve got your operations covered

Shift-ready contracts

Employment agreements drafted for rotating schedules, with working hours, overtime terms, and rest entitlements written to local statute.

Payroll in local currency

Base pay, shift premiums, overtime, and allowances calculated each cycle and paid on schedule. One consolidated invoice for your finance team.

Benefits administration

Health insurance, retirement contributions, gratuity, transport and meal allowances, and statutory leave managed end to end.

Volume onboarding

Hiring twenty at once works the same as hiring one. Contracts, registrations, and enrollments processed in parallel to hit your ramp date.

Dedicated account management

A named account manager who knows your roster, your markets, and your coverage requirements.

Clean offboarding

Notice periods, final settlements, statutory payouts, and de-registration handled correctly when an account or a role ends.

Roles we hire and manage

South Asia is the largest source of English-proficient service delivery talent in the world, with established depth across support, marketing, and business operations.

Customer Support & BPO

Customer Support AgentTechnical Support SpecialistLive Chat AgentVoice Process ExecutiveTeam LeadQuality AnalystWorkforce Management AnalystOperations Supervisor

Digital Marketing

Digital Marketing SpecialistSEO AnalystPaid Media SpecialistContent WriterSocial Media ManagerEmail Marketing SpecialistMarketing AnalystGraphic Designer

Project & Business Support

Project CoordinatorProject ManagerBusiness AnalystProcess Improvement AnalystDocumentation SpecialistScheduling Coordinator

Administrative & Back Office

Executive AssistantVirtual AssistantData Entry SpecialistDocument Processing ExecutiveOrder Management ExecutiveBack Office Associate

Get to know us better

Straight answers on shift work, scaling, and data protection for service teams.

Ask us directly →

Every market sets its own working hour ceilings, overtime multipliers, night and weekend premiums, and mandatory rest periods. We draft contracts for shift work rather than adapting a standard template, and recalculate every variable component each payroll cycle against current statute. Our Meteors Workforce Compliance Framework tracks hour limits and rest entitlements against your live roster.

Yes. Adding headcount takes days and reducing it carries no entity wind-down. Notice periods, final settlements, and statutory payouts are handled to local requirements, so scaling down stays clean. This is the main reason service businesses choose an Employer of Record over incorporating.

Yes. Meteors becomes the legal employer in each market. We register with local authorities, run payroll, file taxes, and carry the employment liability. Your company doesn’t incorporate, appoint a local director, or open an in-country bank account. See how our Employer of Record service works.

Every employee signs confidentiality and data handling agreements covering client information, access controls, device policy, and post-employment restrictions, drafted to be enforceable in the market where they work. When your client’s security team asks how your offshore agents are bound, you have documentation to show.

Volume onboarding runs in parallel, not in sequence. Contracts, authority registrations, and benefits enrollments are processed together, so twenty hires take roughly the same elapsed time as one. Send us the ramp date and we’ll confirm what’s achievable before you commit to your client.

Let’s talk about your delivery team.

Tell us the roles, the coverage window, and the markets you’re considering. We’ll walk you through shift structure, cost per seat, and ramp timeline.

No commitment. No sales pitch unless you ask.